Privacy Policy

Last modification: 10/25/2025

At Propelld, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit counsel.propelld.com or participate in our webinars and events.

By using this website or registering for a session, you agree to the practices described below.

Who We Are and What This Policy Covers

This policy applies to all users of counsel.propelld.com, a property of Edgro Finserv Pvt. Ltd. (Propelld). Propelld is India’s only education-focused NBFC dedicated to helping students make informed academic and financial decisions through guidance sessions, expert webinars, and student-friendly education loans.

This Privacy Policy explains:

  • What information we collect about you
  • How we use, store, and share that information
  • Your rights and choices related to your data
  • How we secure your information

This policy covers your interaction with our website, webinars, payment gateways, and any communication channels (such as WhatsApp, email, or SMS) used to deliver session details or updates.

Information We Collect

We collect the following types of information to provide you with a smooth and personalized experience:‍

1. Personal Information

When you register for a webinar or contact us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Educational background (optional)
  • Payment details (processed securely via Razorpay)

2. Technical Information

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Device and operating system details
  • Pages visited and actions taken on the website

3. Communication Information

If you reach out to us through WhatsApp, email, or web forms, we may retain your message content and contact details to respond effectively.

How We Use Your Information

We use your information to:

  • Register and confirm your participation in webinars
  • Process payments securely through trusted gateways
  • Send reminders, confirmations, and follow-ups
  • Improve our webinar content and website experience
  • Provide customer support and resolve issues
  • Notify you of upcoming sessions or educational resources you may find helpful
  • Comply with legal and regulatory requirements

We only collect data that is necessary and relevant to the purpose stated above.

Payment & Data Security

All payments made through Razorpay are processed via encrypted and PCI DSS-compliant channels. Propelld does not store your bank, card, or UPI details.

We implement SSL encryption, secure hosting, and limited access controls to safeguard your personal data from unauthorized access, alteration, or misuse.

Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Analyze user activity and website performance
  • Personalize the experience based on preferences
  • Measure and improve marketing effectiveness

You can choose to disable cookies in your browser settings, though some features may not function optimally as a result.

Your Rights

You have the right to:

  • Access or correct your personal data
  • Withdraw consent for marketing communication
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at privacy@propelld.com.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available at counsel.propelld.com/privacy-policy with the updated modification date.